Support Policy


We believe that you have fully read, understood and accept the terms and conditions of this privacy policy subscribing to and/or beginning to participate in or using website. This Privacy Policy governs the manner in which BMF collects, uses, maintains and discloses information collected from users. The Policy applies to all information that BMF has about you and your account. If you do not agree to or wish to be bound by the terms and conditions of this privacy policy, please do not proceed further to use this website. Here are our privacy principles:


a.   Providing information to us is your choice.
b.   You can choose to have the Personal Information provided by You deleted.
c.   You always have the ability to opt-out of receiving communications from us.

 

1.   Collection of Personal Information

 

  1. When You use our Website, we collect and store your personal information which is provided by You from time to time. Our primary goal in doing so is to provide You a safe, efficient, smooth and customized experience. This allows Us to provide services and features that most likely meet your needs, and to customize Our Website to make Your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

  2. In general, You can browse the Website without revealing any personal information about Yourself. Once you give Us personal information, You are not anonymous to Us. Where possible, We indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about You based upon Your behaviour on Our Website. We use this information to do internal research on Our users demographics, interests, and behaviour to better understand, protect and serve Our users.

  3. BMF  collects personal and non-personal information when they register to gain access to the services provided by the Constrobazaar.com or at other specific instances when they are requested to provide us with their personal & non-personal information (“Information”). Personal Information shall include, but not limited to:
    1. Your full name, address, email address, telephone number, date of birth, gender, address, telephone number, e-mail address, passport sized photographs etc. and bank or payment card details and any proof of Your identity and/or address that We may request;
    2. Details of any bank account (including but not limited to, account holder, account name, account number, online banking PIN, transaction authentication number "TAN" and password, available balance and transaction history of Your bank account), ITR, Tax Certificates or any other income documents as necessary by Us;
    3. Details of any credit, debit or other card used by You for transactions;
    4. Your participation in any promotion sponsored by Us;
    5. Surveys that You complete through the Website or based on Our request;
    6. Information collected through “Cookies”;
    7. Details of Your visits to Our Website, including but not limited to, location data, web logs and other communication data, whether this is required for Our own purposes or otherwise and the resources that You access whilst visiting Our Site.

  4. You can add or update Your Personal Information on a regular basis. You can also choose not to provide information provided that such information is not classified as mandatory. When you update information, BMF will keep a copy of the prior version for its records.

  5. In addition to the Personal Information, certain information may be collected from You at the time You visit the Website. This data may include:
    1. IP address of Your server from where the Site is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Site You last visited before visiting to Our Site, referring source which may have sent You to the Site;
    2. The duration of Your stay on Our Site is also stored in the session along with the date and time of Your access;
    3. The transactions that You either conduct with Us or with any third party through Our Site; And
    4. Other information associated with the interaction of Your browser and the Website.

  6. When You use the Website, the servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies, web beacons or web analytics. This anonymous information is maintained distinctly and is not linked to the personal information You submit to BMF and shall not be used to identify Your account.

  7. We may also collect information to track User behaviour and preferences for internal analytics from all Users of the Website. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons. Through this Data BMF understand the use and number of user visiting the Website. Some or all data collected may be shared with the sponsors, investors, advertisers, developer, strategic business partners of BMF .

  8. We may combine your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide You with a better experience on our Website and to keep You informed about latest content available on the Website, special offers, and other products and services of BMF , to provide You with a customized Website experience, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship withConstrobazaar.com or to prevent fraud and unlawful use

  9. You understand, agree and acknowledge that our collection, storage and processing of your Personal Information is for a lawful purpose connected with a function or activity of BMF.

 

2.   Use of Information

 

  1. We collect and receive, including information related to Your past use for the following purposes:
    1. to facilitate Your use of the Website;
    2. to respond to Your inquiries or fulfil Your requests for information about the various services;
    3. to provide You with information about Our products/services and to send You information, materials, and offers from Us;
    4. to send You important information regarding the Website, changes to the terms, conditions, and policies and/or other administrative information;
    5. to send You surveys and marketing communications that BMF believes may be of interest to You;
    6. to personalize Your experience on the Website other sites by presenting advertising, products and offers tailored to You;
    7. to help You address Your problems with the Website including addressing any technical problems;
    8. if You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
    9. for proper administration of the of the Website;
    10. to conduct internal reviews and data analysis for the Site (e.g., to determine the number of visitors to specific pages within the Site);
    11. to provide it for scrutiny to any statutory, regulatory or any other governmental authority or any other agency as advised by government or any judicial body;
    12. to resolve disputes;
    13. to detect and protect Us against error, fraud and other criminal activity; enforce Our T&C;
    14. We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Site. Your IP address is also used to help identify You and to gather broad demographic information;
    15. to improve Our internal customer training;
    16. to comply with financial services regulation including retention of financial information and transaction;
    17. to conduct financial and identity checks; fraud prevention checks; anti money laundering and credit checks;
    18. to enhance security of Our Website; and
    19. sharing the information with third parties in order to provide certain services to You.

  2. BMF  may, if you so choose, send direct advertisement mailers to you at the address given by you which could contain details of the products or services displayed on its Website or of any third party not associated with BMF . You have the option to opt-out of this direct or third party mailer by clicking at the unsubscribed link option attached to e-mail. BMF respects your privacy and if you do not want to receive e-mail or other communications from BMF .

 

3.   Disclosure

 

  1. All information secured by the Website is treated as confidential and BMF m does not and will not disclose or share such confidential information with any external organization except when demanded by Government of India or if required by law;

  2. In situations when BMF is legally obligated to disclose information to the government or other third parties, BMF will do so.

  3. BMF  may also disclose account information in special cases when it has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating its Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) BMF rights or property, other the website users, or if BMF deems it necessary to maintain, service, and improve its products and services.

  4. The User‘s privacy is very important to Us. We do not sell or rent Users personal information to third-parties without User’s explicit consent but, we may run a campaign on our User base without their prior written consent;

  5. We may be required from time to time to disclose information shared by the User on the Website to the Government of India or law enforcing agencies or our regulators;

  6. BMF  also reserves the right to make use of the information provided by the User in any investigation or judicial process relating to fraud on account of such transactions during the period BMF retains such information;

  7. We may also disclose information shared by the User to enforce Our policies, respond to claims where a post or other content violates another‘s rights, or protects someone‘s rights, property or safety;

  8. We may also share information shared by the User with:
    1. Corporate affiliates who help detect or prevent potentially illegal acts and provide joint services (Our corporate affiliates will market only to Users who ask them to);
    2. Service providers who help Our business operations.

  9. BMF  uses an online payment gateway that is operated by a third party and the information that you share with BMF is transferred and shared with such third-party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the Website. Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.

 

4.   Cookies

 

  1. Cookies are alphanumeric identifiers that the Website transfers to Your computer's hard drive through Your web browser to enable Our systems to recognize Your browser.

  2. The Website lets others who show advertisements on some of Our pages set and access their cookies on Your computer. Others’ use of their cookies is subject to their own privacy policies, not this Privacy Policy.

  3. Help on the menu bar of most browsers will allow You to prevent Your browser from accepting new cookies, to have the browser notify You when you receive a new cookie and to disable cookies altogether. However, because cookies allow You to take advantage of some of the essential features of our service, we recommend that You leave them on. For instance, if You block or otherwise reject our cookies, You will not be able to get offers, best deals, recommendations and so on.

 

 

If You have any questions about this Privacy Policy, the practices of this Website/ Mobile Application, Platform or your dealings with the Website/ Mobile Application. You can contact us on:

 or on +91 9445527770.